I’m John Chiappone, a product designer with a visual design background.
I started as a UI/UX designer for ad agencies, then pivoted to product design. I’m currently a Lead Product Designer at Johnson Law Group, a global law firm. Making life better through good design makes me happy.
Curai Case Studies
Curai offers virtual primary care through AI-powered products to 150k+ patients. As the design lead of clinical tools used by our team of 30+ clinicians, I drove design and strategic projects that improved clinical efficiency over a 2.5 year period.
Faster Rx Refills (Curai, Electronic Medical Records, AI)
Clinical Experience: UX Vision (Curai, Electronic Medical Records, Strategy, Vision)
AI-native UX Vision (Curai, Electronic Medical Records, Strategy, AI)
Boundless Case Studies
Boundless offers B2B and B2C products to help users navigate complex U.S. immigration processes. I was the first IC designer hired in 2018, and led the new services pod for 4 years, building out a scalable immigration platform used to power several products, like our marriage green card and tourist visa products.
Boundless Travel Visa Product (Lead Designer, Responsive Web App)
Boundless Fiancé Visa Tracker (Lead Designer, Responsive Web App)
Huge Case Studies
Huge is a global design agency that was born in Brooklyn, and responsible for household-name digital products, like HBO Go. From 2013 to 2018 I helped grow Fortune 50 companies with innovative digital experiences like Lowe’s, Ruth’s Chris, and Arby’s using out-of-the-box thinking and design.
Lowe’s CRM Vision (Lead Designer, Native Mobile App)
Lowe’s Shopping & AR Experience (Lead Designer, Native Mobile App)
Arby’s MeatOS (Senior Designer, Native Mobile App, POS Experience)
Echo Park In-Store & Shopping Experience (Senior Designer, Responsive Web, In-Store Display)
Ruth’s Chris Redesign (Senior Designer, Responsive Web)
Design Principles
Check in often, no matter how hard it can be.
Love the problem, not the solution.
There’s always something worth deprioritizing.
Ensure everyone knows the “why”, and let it guide the process.
Prototype everything.
Improve by 1% each day.